Everything you need
to know.
New to massage therapy? Here are answers to our most common questions. Still have one? Just call or text — we're happy to chat.
What happens during a session?
Every session begins with a brief, relaxed intake conversation — we get to know you, your goals, and any areas of concern so the work is tailored exactly to what you need. From there, your therapist will guide you through the session with fresh linens, ambient music, and high-quality oils. Your comfort leads every decision.
What do I need to do to prepare for my appointment?
We recommend arriving a few minutes early so you have time to settle in without rushing. If possible, avoid eating a heavy meal right before your session. Come ready to communicate — the more we know about how you're feeling, the better we can tailor the experience for you.
What is your studio like?
Our Fenton studio is a calm, professional, and welcoming space. We use a professional massage table with fresh linens and keep the environment quiet and private so you can fully relax. Everything is set up and ready when you arrive — all you need to do is show up.
What should I wear during the massage?
You should undress to your individual comfort level. Many clients prefer to undress completely, while others leave their undergarments on. You will be professionally draped with a sheet and blanket at all times, and your therapist will only uncover the specific area of the body currently being worked on. Your comfort and modesty are our absolute priorities.
Where is your studio located?
We're located at 435 N Leroy St, Studio 2, Fenton MI 48430. Corporate and event services are available throughout the greater Fenton area — reach out to discuss details for your specific event or workplace.
What is your cancellation and safety policy?
We require 24-hour notice for all cancellations or rescheduling. No-calls and no-shows will be charged the full price of the scheduled service.
Additionally, for the mutual safety of our clients and therapists, we maintain a strict professional-only policy. Any illicit or inappropriate remarks, gestures, or requests will result in the immediate termination of the session at the full cost of the service.
Cupping therapy questions
What is Cupping Therapy?
Cupping therapy is an ancient alternative technique that uses specialized cups to create a vacuum, or suction, on the skin. Unlike traditional massage, which applies downward pressure to the muscles, cupping uses negative pressure to pull the skin, tissue, and muscles upward.
How does it work?
The suction from the cups gently pulls the skin away from the underlying layers of fascia (connective tissue). This decompresses the tissue, which increases localized blood circulation, relaxes tight muscles, and stimulates lymphatic drainage. By bringing fresh blood and oxygen to the area, it helps speed up the body's natural healing process.
What are the main benefits?
Clients choose cupping for a wide variety of wellness goals, including relieving chronic muscle tension and stubborn "knots," increasing flexibility and range of motion by loosening tight fascia, reducing pain and inflammation, boosting circulation and supporting athletic recovery, and promoting deep relaxation by calming the nervous system.
What is the difference between Stationary and Moving Cupping?
Depending on your specific needs, your massage therapist will use one or both of these popular styles.
Stationary Cupping: The cups are placed on specific tight areas or trigger points and left in place for 5 to 10 minutes to deeply release the muscle.
Moving (or Gliding) Cupping: The therapist applies massage oil to your skin and gently slides the cups across the body. It feels similar to a very deep, rolling massage stroke.
What kind of cups do you use? Is fire involved?
In our massage office, we prioritize safety, comfort, and control. We use medical-grade silicone cups. Silicone cups are flexible and allow us to glide over bony areas easily. We do not use traditional fire-heated glass cups for massage cupping.
Does cupping hurt?
No, it should not hurt. You will feel a distinct tugging, pulling, or tightening sensation, which most clients describe as a "good hurt" or a deep release. Your therapist can easily adjust the suction level at any time, so please communicate if the pressure feels too intense.
What are those circular marks, and how long do they last?
The dark circles left behind by stationary cupping are not traditional bruises. Bruises are caused by blunt trauma that breaks capillaries. Cupping marks are caused by suction drawing old, stagnant blood and metabolic waste up to the surface of the skin so the lymphatic system can clear it away.
The marks are generally painless to the touch. They typically fade within 3 to 7 days, depending on your circulation.
Is cupping safe for everyone?
While cupping is highly safe for most people, there are certain contraindications. Cupping should be avoided or modified if you take blood thinners or have a bleeding disorder; have active sunburns, open wounds, or skin infections; are pregnant (this requires specific modifications — please let us know!); or have severe cardiovascular disease.
Hot stone massage questions
What is a Hot Stone Massage?
Hot stone massage is a specialized treatment that uses smooth, heated basalt stones as an extension of the therapist's hands. The combination of localized heat and therapeutic massage strokes provides a deeply relaxing and melting sensation to tight muscles.
Why do you use basalt stones?
Basalt is a volcanic rock that is naturally rich in iron and magnesium. Because of its unique composition, it is highly efficient at absorbing heat and retaining it for a long period. These stones are naturally smoothed and polished by riverbeds and oceans, making them incredibly comfortable and gentle against your skin.
How is the treatment performed?
Your therapist will use the heated stones in two distinct ways during your session.
Dynamic Placement: The therapist applies massage oil and glides the warm stones smoothly over your muscles using traditional Swedish massage strokes.
Stationary Placement: Warm stones are rested on specific energy centers or tight areas of the body — such as along your spine, in the palms of your hands, or between your toes — to comfort and deeply warm the tissue.
What are the main benefits of hot stones?
The intense, localized heat from basalt stones provides several unique physical and mental benefits.
Deep Muscle Relaxation: The heat instantly relaxes muscles, allowing the therapist to work into deeper layers of tissue without needing to apply heavy, painful pressure.
Improved Circulation: As the blood vessels dilate from the heat, oxygen-rich blood flows more freely to targeted muscles to accelerate recovery.
Stress and Anxiety Relief: The grounding weight and warmth of the stones deeply calm the nervous system, making it highly effective for insomnia and stress.
How hot are the stones? Will they burn me?
The stones are heated to a safe temperature between 120°F and 130°F. They are warm enough to melt tension but should never feel painfully hot. Your therapist will always test the stones on their own hands first, and then briefly touch them to your skin to ensure the temperature is completely comfortable for you before beginning the massage.
Is hot stone massage safe for everyone?
While incredibly relaxing, the use of heat means this modality is not recommended for everyone. Hot stone massage should be avoided or modified if you have high blood pressure, heart disease, or decreased heat sensitivity (like neuropathy); active skin conditions, sunburns, or open wounds; pregnancy (due to the risk of raising core body temperature); or recent surgeries or acute inflammation.
Scalp massage questions
What is this scalp massage treatment?
This specialized service is a deeply relaxing, therapeutic treatment that focuses entirely on the head and scalp. It combines manual massage techniques, traditional jade combs, and a custom-blended, nutrient-rich hair oil to relieve cranial tension and nourish your hair and skin.
What techniques and tools are used?
Your therapist blends traditional manual therapy with holistic tools to provide a multi-layered experience.
Manual Massage: Your therapist uses intentional hand and finger techniques to melt away tension in the scalp muscles and release pressure around the head.
Jade Combs: Smooth, cooling jade combs are gently swept through your hair and across the scalp. Jade is a naturally restorative stone that stimulates acupressure points, increases blood circulation, and aids in lymphatic drainage.
What is in the hair oil, and what are the benefits?
We use a premium, custom-blended formulation made of two nourishing carrier oils and two therapeutic essential oils.
Jojoba & Rosehip Carrier Oils: Jojoba oil closely mirrors the skin's natural oils, making it deeply hydrating without clogging pores or leaving a heavy residue. Rosehip oil is packed with vitamins and antioxidants that restore shine and protect hair health.
Lavender & Rosemary Essential Oils: Lavender deeply calms the nervous system to relieve stress, while rosemary stimulates the scalp, promotes healthy hair growth, and leaves a beautifully crisp, refreshing aroma.
Will this leave my hair looking greasy?
Yes, your hair will be significantly oiled during the treatment. To get the maximum benefit, we recommend leaving the oil in your hair for at least 1 to 2 hours (or even overnight) after your appointment before washing it out. If you have plans after your session, we suggest bringing a hair clip, hat, or hair tie.
How do I best wash the oil out afterward?
Because high-quality oils bind to hair, here is the easiest trick to wash it out without residue: apply shampoo directly to your dry, oiled hair before you turn on the shower water. Massage the shampoo in thoroughly, then rinse and shampoo a second time as normal.
Can I get this treatment if I have hair extensions?
If you have hair extensions, please let your therapist know before the session begins. We can easily modify the treatment to use manual finger pressure only and avoid the roots where the extensions are bonded, ensuring your extensions stay perfectly safe and intact.
Foot scrub questions
What is the foot scrub add-on?
This service is a luxurious, revitalizing treatment designed to exfoliate, hydrate, and soothe tired feet during your massage. It seamlessly integrates into your existing session, utilizing a custom-blended scrub made of magnesium salt, coconut oil, and peppermint essential oil.
What are the main benefits of this scrub?
Each premium ingredient in our formula offers distinct benefits for your feet and overall wellness.
Magnesium Salt: Magnesium is highly absorbable through the skin. It helps ease muscle cramps, reduces foot soreness, and decreases inflammation while gently exfoliating away rough skin.
Coconut Oil: This ultra-hydrating carrier oil locks in moisture, leaving your heels and soles incredibly soft, smooth, and deeply nourished.
Peppermint Oil: Peppermint provides a cooling, tingling sensation that instantly refreshes hot, tired feet. It also boosts local circulation and offers a crisp, uplifting aroma.
How is the treatment performed?
Your therapist will apply the scrub to your feet, using specialized massage strokes to thoroughly exfoliate the skin and stimulate circulation. After the scrub has melted away tension and rough patches, your therapist will completely remove it using warm, steamed towels, leaving your feet clean, soft, and deeply moisturized.
Will this make my feet too slippery for the rest of the massage?
No. Because we use warm, steamed towels to thoroughly remove the salt and excess oil, your feet will feel clean, soft, and refreshed — never greasy or dangerously slippery.
Is this add-on safe for everyone?
While this treatment is highly beneficial for most clients, it should be avoided or modified if you have open wounds, severe blisters, or deep cuts on your feet; active sunburns or localized skin infections (such as athlete's foot); or severe diabetic neuropathy, where heat or strong sensations must be carefully monitored.
Pricing & gratuity questions
Is gratuity included in the listed price?
Yes, the price you see listed on our service menu is the final amount you pay. We practice an all-inclusive pricing model, which means all taxes, fees, and tips are already factored into the flat rate of your service.
Why do you use an all-inclusive pricing model?
We choose an all-inclusive model to ensure a stress-free, seamless experience from start to finish.
Remove tipping anxiety: Many clients find it stressful to calculate a tip while in a deeply relaxed state after a massage.
Provide financial transparency: You will never be surprised by hidden fees, math, or unexpected costs at checkout. What you book is exactly what you pay.
Ensure professional compensation: We believe in paying our massage therapists a thriving, stable, and professional wage directly, rather than relying on fluctuating tips.
Can I leave an additional cash tip if the service was exceptional?
While your kind words, repeat business, and referrals are the absolute best compliments we can receive, additional tips are never required or expected. However, if you feel your therapist went completely above and beyond and you wish to leave a cash tip, you are welcome to do so, though please know our therapists are already fully compensated for their expertise.
How does this affect gift certificates?
This makes gifting incredibly easy! When you purchase a gift certificate for a loved one, the entire experience is fully covered. The recipient can enjoy their treatment and walk right out the door afterward without having to worry about pulling out their wallet to tip the therapist.
Add-on & enhancement questions
Are there extra fees for adding services like hot stones, cupping, or foot scrubs?
No, all enhancements and add-ons are completely included in our standard pricing at no extra cost. We do not charge separate, individual fees for upgrading your massage.
How does this all-inclusive model work?
Your appointment is booked entirely by time, not by modality. When you book a 60, 90, or 120-minute session, that time belongs entirely to you. You and your therapist will customize the session during your intake, choosing any combination of custom enhancements — like hot stones, cupping, foot scrubs, or a nourishing scalp massage — to best meet your body's needs that day.
Why do you include add-ons for free?
We believe that therapeutic decisions should be based on your body's wellness needs, not your budget.
Prioritize your healing: If your back is incredibly tight and would benefit from cupping, or if your feet are sore and need a magnesium scrub, we want to use those tools without making you calculate an extra fee.
Simplify booking: You can browse and add enhancements to your cart when booking online without worrying about a rising total. It gives your therapist a heads-up on what you'd like to focus on before you even arrive.
Provide complete transparency: The price listed on our menu is the exact flat rate you pay, giving you a seamless, stress-free checkout experience.
Can I combine multiple add-ons in one session?
Yes! Depending on the length of your session, you can mix and match enhancements. For example, you can enjoy hot stones on your back, a foot scrub, and an oiled scalp massage all in a single treatment. Your therapist will help you pace the session so you get the maximum benefit out of your time.
Still have a question?
We book directly with our clients — reach out and we'll be happy to talk through anything before you book.